Amercian Water Heaters
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  • Before You Buy
    Selecting Your Water Heater Repair or Replace? Rebates & Tax Credits ENERGY STAR® Program Residential Hybrid Electric Heat Pump Water Heater
  • Residential
    Gas

    Gas
    Electric

    Electric
    Tankless

    Tankless
    Accessories

    Accessories
    Solar

    Solar
  • Commercial
    Gas

    Gas
    HCG Series Polaris® BCG3 Series Ultra Low NOx BCL3 Light Duty CG32 (75-100) Light Duty CG32 (55) Low NOx BCG3 BBCN3 Ultra Low NOx Common Vent Kit
    Electric

    Electric
    Light Duty LDCE Series VSCE32 Series STCE31 Series ITCE31 Series
    Tankless

    Tankless
    CT-199 TX1
    Tankless Rack Systems & Venting Storage Tanks
  • Service & Support
    Product Registration Rebates Contact Technical Support Contact a Service Provider Warranty Sheets Spec Sheets Manuals Troubleshooting Guides Cross Reference Guides AmeriSize Commercial Sizing Technical Bulletins Exploded Parts Views Replacement Parts Replacement Parts Instructions UEF Energy Guides Media Bank Cross Reference Branded Merchandise Commercial Tankless Piping Diagrams
  • Where to Buy

Service & Support

Product Registration Rebates Contact Technical Support Contact a Service Provider Warranty Sheets Spec Sheets Manuals Troubleshooting Guides Cross Reference Guides AmeriSize Commercial Sizing Technical Bulletins Recall Notice Exploded Parts Views Replacement Parts Replacement Parts Instructions UEF Energy Guides Control Demos Media Bank Cross Reference Branded Merchandise Commercial Tankless Piping Diagrams

American Water Heaters Troubleshooting Guides

Residential / Commercial

  • Residential Electric Troubleshooting Guide
  • Residential Gas Troubleshooting Guide
  • Commercial Gas DCG31/32 Series Troubleshooting Guide
  • Commercial Gas DCG3 Series Troubleshooting Guide
  • Energy Smart® Troubleshooting Guide
  • Flammable Vapor Ignition Resistant (FVIR) Troubleshooting Guide

 

Polaris® Troubleshooting Guides

Possible conditions are listed below:

  • No green light
  • Yellow light won't come on
  • Red light won't come on
  • Red light comes on and then goes out
  • Before You Buy
    • Selecting Your Water Heater
    • Repair or Replace?
    • Rebates & Tax Credits
    • ENERGY STAR® Program
    • Residential Hybrid Electric Heat Pump Water Heater
  • Residential
    • Gas
    • Electric
    • Tankless
    • Accessories
    • Solar
  • Commercial
    • Gas
      • HCG Series
      • Polaris®
      • BCG3 Series
      • Ultra Low NOx BCL3
      • Light Duty CG32 (75-100)
      • Light Duty CG32 (55)
      • Low NOx BCG3
      • BBCN3 Ultra Low NOx
      • Common Vent Kit
    • Electric
      • Light Duty LDCE Series
      • VSCE32 Series
      • STCE31 Series
      • ITCE31 Series
    • Tankless
      • CT-199
      • TX1
    • Tankless Rack Systems & Venting
    • Storage Tanks
  • Service & Support
    • Product Registration
    • Rebates
    • Contact Technical Support
    • Contact a Service Provider
    • Warranty Sheets
    • Spec Sheets
    • Manuals
    • Troubleshooting Guides
    • Cross Reference Guides
    • AmeriSize Commercial Sizing
    • Technical Bulletins
    • Recall Notice
    • Exploded Parts Views
    • Replacement Parts
    • Replacement Parts Instructions
    • UEF
    • Energy Guides
    • Media Bank
    • Cross Reference
    • Branded Merchandise
    • Commercial Tankless Piping Diagrams
    • Recall Notice
  • Where to Buy
    New Products
    About
    Contact
    Professionals
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